Data Protection

The privacy of your personal data is important to us. We therefore process your data exclusively on the basis of statutory provisions (GDPR and Austrian Telecommunications Act, TKG, 2003). This Privacy Policy is to inform you about the most important aspects of data processing on our website.

Contact with us

Service Technologies GmbH & Co OG
Frank-Stronach-Strasse 3
8200 Albersdorf

You can reach us at the above postal address, by email at
or through the contact form on our website.

Data collection upon contacting us

When you contact us by letter, by phone, through the form on our website or by email, the data you provide will be stored by us for the purpose of processing your request and for any questions that might arise. They will be stored for the length of the statutory retention period. We will not disclose those data to third parties without your consent.

Data collection upon subscription to our newsletter

You have the option of subscribing to our newsletter via the website. This newsletter provides you with specialist information, information about our events and range of products and services and also general information about our operations (e.g. availability, opening times during Christmas, relocations, company holidays, staff changes, etc.). However, we can only send you the newsletter if you give us your email address and your name and if you sign a statement, agreeing to receive the newsletter.

As soon as you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your subscription.

Having subscribed, you can of course always revoke your consent to receive the newsletter by email to the above-mentioned email address, by surface mail to the above-mentioned postal address or via the subscription link provided at the end of each newsletter. You do not need to give reasons. We will then immediately delete any of your data associated with the sending of our newsletter.

Data collection upon receiving online purchase orders

We must point out that purchase transactions and the subsequent order handling procedure are only possible for the web shop operator if we can save the following data: name, postal address, email address, phone number, gender, title, password, username. The data you have provided are necessary to perform the contract and/or to implement pre-contractual measures. Unless we have those data, we cannot conclude the necessary contract with you. Data will not be transferred to third parties, with the exception of payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods, and to our accountant to fulfil our tax obligations.

If the online purchase is cancelled without being concluded, the data we have stored will be erased. If a contract is concluded, any data arising from the contractual relationship will only be stored for as long as they are necessary. Data processing is carried out on the basis of the Austrian Telecommunications Act (TKG), Section 96 (3), and the GDPR, Article 6 (1) point a (consent) and/or Article 6 (1) point b (processing necessary for the performance of a contract).


Our website uses cookies. These are small text files which are saved to your device via your browser. They do not harm your device.

We use cookies to make our website more user-friendly. Some cookies remain on your device until you delete them. They allow us to recognise your browser next time you visit our website. Cookies can generally be blocked, disabled or deleted via the menu settings of your browser. For further details about this, please refer to the help section in the relevant browser.

If you do not want this to happen, you can configure your browser to inform you of the use of cookies, so that you only accept cookies on a case-by-case basis.

If you refuse to accept cookies, the functionality of our website may be limited.

This website uses the following cookies for optimised control over marketing:

Web host / provider

The web space provider stores data with details of each website session (creating so-called server log files). Such data include: name of website, message about the relevant site access, browser type, operating system, referrer URL (previously visited website), IP address and the requesting provider. These data are used for statistical purposes only and help to optimise the security of the hosting system.

Web analysis

Our website uses Google Analytics, a web analysis service provided by Google LLC (“Google”), Amphitheater Parkway, Mountain View, CA 94043, USA. The data collected in this way are also processed outside the EU, which involves the use of cookies to help analyse the way visitors use our website. The resulting information is transferred to the server of the service provider and stored there.

You can prevent this by revoking your consent here.

Another way to prevent this is to change the settings in your browser so that no cookies are stored.

However, if you have activated IP anonymisation in your browser, your IP address will not be sent without first being truncated by Google within the Member States of the European Union or other parties to the Agreement on the European Economic Area. This means that only rough localisation is possible.

Our relationship with the web analysis provider is based on standard EU contractual clauses under the Privacy Shield Agreement. Further details: Google Privacy & Terms.

Data processing is carried out as stipulated by the Austrian Telecommunications Act (TKG), Section 96 (3), and the GDPR, Article 6 (1) point a (consent) and/or Article 6 (1) point f (legitimate interest).

Our interest under the provisions of the GDPR (legitimate interest) is the improvement of our website and its content. As the privacy of our users is important to us, the user data and the IP address are pseudonymised.

Google Maps

This website uses Google Maps for displaying mapping information. When Google Maps is used, Google also collects, processes and uses data about your use of map functions. For more information about how Google processes your information, please refer to the privacy notes in Google Privacy & Terms. Under Privacy Controls you can also change your settings which enable you to manage and protect your data.

By using this website you agree to the procedure (described above) that is involved in analysing your site use.

Duration of data retention

User data are saved and stored for the duration of the statutory retention period. Once this period has expired, the relevant data are routinely erased, unless they continue to be required for the initiation or execution of the contract.

Data transfer

None of your data are transferred to third parties, unless we are legally obliged to do so, the transfer of data is necessary for the execution of the contractual relationship, or you have previously expressly agreed to the transfer of your data. External service providers and partner companies, such as the shipping company handling delivery or other cooperation partners, will only receive your data if this is necessary to process the contract or your purchase order. If our service providers come into contact with your personal data, we will make sure that they comply with the provisions of the data protection laws in the same way as we do.

Updating of terms

We reserve the right to update this Privacy Policy at any time, depending on the prevailing business requirements.

Your rights

You always have a right of access as well as a right to rectification, erasure, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data privacy law or that your data privacy rights have been violated in some way, you are welcome to contact us, so that we can clarify any issues that may have arisen. You can of course also lodge a complaint with the competent supervisory authority, i.e. the Austrian data protection authority: Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Vienna, Austria.

Should you have any queries about the data privacy of our website, please do not hesitate to contact us.

Last updated: 18 May 2018